FREQUENTLY ASKED QUESTIONS
SHIPPING​
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All items will be shipped through United Parcel Service (UPS).
Online orders are processed in the order they are received. Your order will be processed and shipped within 3-5 business days.
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Orders are shipped Monday-Friday and will take an additional 2-3 business days to be delivered.Please keep in mind that during major sales and holidays our shipping time may take 7-10 business days.
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RETURNS AND EXCHANGES​
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Damaged products must be reported within 48 hours by email ONLY. Please email us at abmoore2014@yahoo.com if you received your order and would like to make a change.
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PLEASE INCLUDE ORDER# AND PURCHASER INFORMATION IN EMAIL!
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Orders can be returned in the same condition in which you received it in its original packaging. You may receive store credit ONLY and exchange your item/items.
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In the result that a refund is required, ALL refunds will be done on a case by case basis.
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Return Address is as followed: 2385 Midvale Circle, Tucker GA 30084
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ABSOLUTELY NO REFUNDS!
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PRIVACY POLICY
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This privacy policy for Lex Love Wigs, LLC ("we", "us", or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services. Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies, please do not use our services. If you still have questions please contact us at abmoore2014@yahoo.com.
We collect personal information that you provide to us when you purchase or register on the services. The information collected may include: your name, your address, your telephone number, mailing address, and billing information. We do not process sensitive information. We may collect data necessary to process your payment if you make purchases. None of this information will be stored or used for anything other than processing your purchase. We will only keep your information long enough to process your payment and ship your order! We have implemented security measures designed to protect the security of your personal information. Although we will do our best to protect your personal information, transmission of personal information is at your own risk. You should only access the services within a safe environment.
You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, change, or delete your personal information, please fill out the form located at the contact us tab.
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